Tim Ferriss wrote a great piece called The Margin Manifesto: 11 Tenets for Reaching (or Doubling) Profitability in 3 Months. His suggestion to use the Pareto 80/20 rule for “Hyperactivity vs Productivity” is right on the money. His comment about all the time spent firefighting makes me reflect on how lean can help remove the waste and variability that creates the fires.
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