Daily Archives: June 19, 2010

Check Out My @leanblog Guest Post

http://tinyurl.com/2bxcole #lean #in

I am very honored to be asked to provide a guest post on Mark Graban’s leanblog.orgI write about the importance of empathizing with the waste patients and families experience. 

Keep on improving!

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Filed under Business, Change Management, Improve With Lean, Waste