Daily Archives: May 18, 2009

Making Costs Visual For Customers

This weekend I went out for fish and chips and saw this fantastic sign.  The restaurant is very nicely helping their customers recognize the costs associated with taking excess inventoryof straws, tartar sauce, napkins, and other condiments.  I am not sure how much savings they have seen since posting this sign, but as a customer I was more aware of how much I was taking (I happen to be a ketsup maniac). 

Do you think this is a good way to help lower waste or is a sign like this is too much to ask customers?

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My 2009 Hansei: Scarcity inspires creativity and innovation.  How can I help harness that inspiration?

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Filed under Improve With Lean, Improvements, Visual Communication, Visual Language, Visual Systems, Waste