This 17 minute TED video with Ursus Wehrli is funny (RSS readers will need to open post to view). It makes me think how Lean improvements appear to some people. We need to be aware of the culture we are creating with 5S and kaizen. Do the changes improve the worker’s or customer’s life, or does it look like someone had an obsessive compulsive disorder?
If you liked this post, then try:
- Jonathan Drori on what we think we know
- Benjamin Zander on music and passion
- Seyi Oyesola: Rich hospital, poor hospital