This 20 minute TED video featuring Benjamin Zander is inspiring. He asks how we would act and think if we believed everybody loved classical music but just haven’t discovered it yet. I feel the same way about change and improvement. Many people fear or hate change because they haven’t had a chance to have it done with a PDCA mindset. PDCA can be quite liberating because it gives you a “why not” attitude!
I also love his point about how the conductor makes no noise but is always on the CD cover. He said his power is to make others powerful. As change leaders, we empower teams to make improvements. We teach how to fish instead of delivering it to them.
I hope you enjoy this video as much as I did!
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