I have been reading Ralph Bernstein’s Lean Insider via RSS for a few months and really enjoy it. He discusses Lean and how it is being applied to varied industries. His recent post Helping Schools Become Lean inspires me to think how Lean can be applied in new frontiers.
I added his great site as a link on this blog. Please check it out!
For hospitals already on the lean journey, there is nothing new in the article, but I think it is exciting to see Lean being communicated to a wider audience of many hospitals.
I recently had a horrible experience in a hospital with a family member (I will post something soon about it) and it was clear they were not attempting Lean. The more hospitals “drink the Kool-Aid” of Lean, the better. Maybe I am an evangelist but I truly believe this with all my heart. This article will help spread the word!
Remember the Wendy’s commercial from the 80’s where the lady kept looking at hamburgers and asking “Where’s The Beef?” We need to take the same approach when assessing a process to determine where to begin our improvement efforts.
A Value Stream Manager advised me of a process problem they wanted fixed. The symptoms were obvious and had tons of waste, but it was important to investigate to find where the BEEF was that was causing the problem.
Similar to the 5 Why’s, keep pressing in to find the root of the problem. Usually it is deeper than it originally appears to be!
I have been practicing Lean for 4 months now and love every minute of it.
When I meet friends or strangers who ask what I do, I try to share my passion for Lean. Usually my explantion is long-winded and technical which cause eyes to glaze-over. When I try to be brief, they think I am a person who goes in and eliminates jobs. Neither experience really captures what I do.
So I would like to question my readers for advice. How do you describe implementing Lean in 60 seconds or less to someone outside of work?
The meeting is the ceremony. All of the decisions are made individually. You never want to show up at a meting that you called without having reached agreement with each stakeholder ahead of time … Leaders invest in people they trust and have a sense for, and the ceremony of a group meeting is the wrong place to try and build your trust and credibility.
… rave against the time-wasting, dysfunctional debating society events that masquerade as meetings in many corporate settings … Keep the focus narrow. Operations meetings are not strategy meetings and vice-versa … Manage the clock and the agenda maniacally … Every once in awhile, create meetings without boundaries for brainstorming, idea generation, market discussions etc. Operations meetings and process meetings must run like clockwork. Creative meetings are essential to feed the energy of the organization and the boundaries should be relaxed for these occasions.
Endgadgetalerted me to this great new invention. Check out the 2 minute video to see these new “just-in-time” QUICKIES from MIT. Integrating digital pens and RFID into the standard post-it sounds like an incredible productivity tool. I would only hope the post-it holder would be wireless someday!