Walk The Talk

I learned a lot at the recent Lean Healthcare Transformation Summit and will blog my reflections from it.  The first thing that stands out to me was the consistent effort leaders were making to walk the talk.  I think the list below is a great start of what will help leaders help transform and sustain their organizations.

  • Go see, ask why, show respect, and learn
  • Practice respect for people as individuals, engage their heads & hearts, and don’t shame or blame.
  • Be humble
  • Lead as though you have no authority
  • Teach and ask questions
  • Persevere
  • Experiment
  • Be inclusive of everyone
  • Be free from the “smartest society” trap and don’t fear appearing to be outed as incompetent

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1 Comment

Filed under Business, Change Management, Communication, Consulting, Encouragement, Gemba, Improve With Lean, Lean Hospital, Lean Hospitals, Learn Leadership, Respect For People, Standard Work

One response to “Walk The Talk

  1. I think servant leadership is a leadership philosophy that agrees with your comments here.

    A leader that supports and elevates all those around him or her can be said to be a servant leader. This leadership style focuses on an unselfish approach to the development of people and their management to deliver results. Please visit http://www.managementcrazy.com/index.php/what-is-servant-leadership to see my article on the subject.

    On a separate note, http://www.managementcrazy.com runs a forum and we would welcome your memebership. You share a similar approach.

    Last, but not least, would you be willing to contribute an article to http://www.managementcrazy.com – we would love to post your work for the benefit of others who come to our site.

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