Daily Archives: December 27, 2010

Book Review: On The Mend

“On The Mend” by John Toussaint, Roger Gerard, and Emily Adams is highly recommended for any level of leader in a hospital. The authors stress the importance of how leaders need to change themselves in a Lean transformation.  Insights to … Continue reading

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Filed under Book Review, Health Care, Improve With Lean, Lean Hospital, Lean Hospitals, Learn Leadership, Plan-Do-Check-Act, Problem Solving, Productivity, Quality, Respect For People