Daily Archives: December 15, 2010

A C.O.W. Tale

Does your hospital have a system to ensure nurses have working equipment or they know how to get them fixed? I recently visited a hospital where the answer would be “NO”.  Last week, a family member needed a day surgery … Continue reading

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Filed under 5S, Business, Change Management, Gemba, Health Care, Improve With Lean, Improvements, Lean Hospital, Lean Hospitals, Problem Solving, Productivity, Respect For People, Standard Work, Value Added, Visual Language, Visual Systems, Waste