Monthly Archives: December 2010

December 27, 2010

Book Review: On The Mend

“On The Mend” by John Toussaint, Roger Gerard, and Emily Adams is highly recommended for any level of leader in a hospital. The authors stress the importance of how leaders need to change themselves in a Lean transformation.  Insights to … Continue reading →

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Filed under Book Review, Health Care, Improve With Lean, Lean Hospital, Lean Hospitals, Learn Leadership, Plan-Do-Check-Act, Problem Solving, Productivity, Quality, Respect For People

December 15, 2010

A C.O.W. Tale

Does your hospital have a system to ensure nurses have working equipment or they know how to get them fixed? I recently visited a hospital where the answer would be “NO”.  Last week, a family member needed a day surgery … Continue reading →

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Filed under 5S, Business, Change Management, Gemba, Health Care, Improve With Lean, Improvements, Lean Hospital, Lean Hospitals, Problem Solving, Productivity, Respect For People, Standard Work, Value Added, Visual Language, Visual Systems, Waste