Monthly Archives: November 2010

November 30, 2010

Book Review: Kaizen Event Fieldbook

Mark Hamel’s “Kaizen Event Fieldbook” is an excellent addition to the library of Lean literature.  Don’t let the title fool you though, there is more to this book than just the technical details behind a kaizen event. The book definitely … Continue reading →

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Filed under Book Review, Gemba, Improve With Lean, Kaizen, Learn Leadership, Problem Solving, Productivity, Project Management, Root Cause

November 16, 2010

Communication Or Announcements?

You have a new change coming, do you communicate or just announce it? I define communication as two-way where input and feedback is requested and announcements as one-way “this is coming or it’s already here” kind of messages. Announcements are not … Continue reading →

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Filed under A3, Change Management, Communication, Consulting, Improve With Lean, Lean Hospital, Lean Hospitals, Learn Leadership, Nemawashi, Problem Solving, Project Management, Respect For People

November 5, 2010

Don’t Call HR Yet!

“If someone isn’t following standard work then it becomes an individual performance issue.”  Have you ever heard a leader say something like that?  It is important to help leaders understand that there are many reasons why standardized work may not be … Continue reading →

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Filed under Change Management, Learn Leadership, Problem Solving, Reflection, Respect For People, Strategy Deployment

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