Monthly Archives: June 2010

Lean Fulfillment Interview

  I recently had the opportunity to ask Robert Martichenko and Kevin von Grabe some questions regarding their new book Building a Lean Fulfillment Stream.  I have not had a chance to read the book yet but I have flipped through it … Continue reading

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Filed under Business, Fulfillment, Outside suppliers, Pull Systems, Quality

Check Out My @leanblog Guest Post

http://tinyurl.com/2bxcole #lean #in I am very honored to be asked to provide a guest post on Mark Graban’s leanblog.org.  I write about the importance of empathizing with the waste patients and families experience.  Keep on improving! Subscribe to Improve With Me via: … Continue reading

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Filed under Business, Change Management, Improve With Lean, Waste

Why WHY?

WHY is one of the most important questions for your Lean journey. Here are the reasons: IMPROVE ROOT CAUSES – Instead of fixing symptoms, determine what is causing the problem by asking WHY five times (Wikipedia example) GOOD CHANGE MANAGEMENT – … Continue reading

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Filed under Business, Change Management, Five Whys, Improve With Lean, Improvements, Learn Leadership, Learning Organization, Problem Solving, Productivity, Project Management, Root Cause, Standard Work, Strategy Deployment, Value Added

When Visual Controls Go Bad

While this picture is a piece of artwork it made me think what your organization can look like if you view Lean only as a set of tools.  Losing the perspective of your system can easily lead to creation of complex … Continue reading

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Filed under Business, Change Management, Consulting, humor, Improve With Lean, Improvements, Productivity, Visual Systems, Waste