Monthly Archives: May 2010

Doctor PDCA

I had an experience recently to renew my excitement to help transform hospitals with Lean.  Our son’s pediatrician is helping us deal with his colic.  The doctor said he wants to try one change at a time to determine what will help my … Continue reading

3 Comments

Filed under Change Management, Improvements, Lean Hospital, Plan-Do-Check-Act

More Committed Than Ever

I am now back from my wonderful 4.5 weeks of paternity leave and am more committed than ever to help hospitals become lean.  Through the birth and follow-up pediatrician visits, I have been a customer of health care and see many opportunities … Continue reading

4 Comments

Filed under Business, Change Management, Consulting, customers, Improve With Lean, Improvements, Lean Hospital, Lean Hospitals, Productivity