Are science and art related or totally separate?
I really liked this 15 minute speech by astronaut Mae Jemison from TED (RSS readers may need to open post to view video). This speech reminds me to keeping moving past EITHER/OR thinking and finding ways for both conditions to exist. I also like her formula:
Understanding + Resources + Will [...]
You are wasting employee skills and your customer’s time by not equipping your staff to solve problems.
While getting four new tires this weekend, I was being helped by the crew supervisor. The other team-members interrupted my time with the supervisor to ask where to order a replacement part for another customer, how to enter a [...]
This weekend I went out for fish and chips and saw this fantastic sign. The restaurant is very nicely helping their customers recognize the costs associated with taking excess inventoryof straws, tartar sauce, napkins, and other condiments. I am not sure how much savings they have seen since posting this sign, but as a customer [...]
“A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor [...]
There is an interesting computer-industry trend called Moore’s Law that can be applied to Lean thinking.
Per Wikipedia, Gordon E. Moore pointed out since 1958, the number of transistors that can be placed inexpensively on an integrated circuit has increased exponentially, doubling approximately every two years. It has continued for almost half a century and in 2005 was not expected to [...]
In Pursuit of Elegance: Why the Best Ideas Have Something Missing by Matthew E. May
rating: 5 of 5 stars
I loved “In Pursuit Of Elegance” by Matthew E. May. This book will provide a basis for a whole new kind of thinking. I can not think of an audience that would not benefit from reading [...]
Whaddaya Mean I Gotta Be Lean? Building the bridge from job satisfaction to corporate profit by Jeff Hajek
rating: 5 of 5 stars
Jeff Hajek’s “Whaddaya Mean I Gotta Be Lean” is a must-read for front line workers in a organization that is going through a Lean transformation. It is a highly suggested book for managers, [...]
Check out The “blog of “unnecessary” quotation marks to see pictures of signs with unneeded quotation marks. This takes additional time and printing ink to add the quotes which add no value and possibly confuse the customer. Reduced “Meats” from 04/30/09 sounds frightening!
Thanks to Dan Pink for posting about this funny site.
My 2009 Hansei: Scarcity inspires creativity and innovation. How can [...]
Jason Yip & Paul Heaton created this outstanding SlideShare presentation “Lean Times Require Lean Thinking” (RSS readers might need to visit improvewithme.com to view). I love the sketches throughout and really like the cartoon of 3 wastes. The description of wastes are mostly hospital based which is nice to see. The slide describing the difference between [...]
